Shuttle FAQs

Q: What is the cost?

A: The price is $60 and includes a home pickup or drop off in the Bryan/College Station area. Please visit the Pricing page for more in depth information and to view our Refund and Cancellation Policy.

Q: Where do you pick up and drop off in College Station?

A: Our shuttle service offers home pickups and drop offs in the Bryan/College Station area which is included in the cost of the trip. There is no central meeting point or station to meet at. However, if you live outside the Bryan/College Station area, you can email booking@streamride.com to arrange a meeting place to be picked up at.

Q: Where do you pick up in Austin?

A: The pickup location is at the Austin airport on the upper level (departures) by the Delta sign. There is no other pickup location in Austin.

Q: Do you allow pets on the shuttle? What are the requirements?

A: We do allow pets on the shuttle with a Pet Fee of $15. However, they must meet the following requirements to be allowed on the shuttle:

  • Only small/medium domestic pets are allowed. (dogs, cats, etc)
  • Must weigh under 50lbs
  • The shuttle will not stop for any breaks for the pets due to time constraints and the courtesy of the other passengers. Please take care of any necessary business before your trip.
  • You must send an email at least 48 hours in advance of your trip to booking@streamride.com to confirm with us that you will be bringing a pet with you.

Please send an email to booking@streamride.com for any questions not answered on this page.

Q: What is the refund policy?

A: A full refund will be given if the cancellation is made more than 24 hours before the trip